Desktop engineer support
- Problem diagnosis on desktop Computer Systems.
- Windows OS support. OS CD provided by Customer.
- First level support on standard application software like MS Office etc.
- Installation and configuration of the e-mail client software such as Microsoft Outlook Express.
- Periodically scan the systems for Virus.
- Remove the virus found using the tools supplied by Customer.
- Regularly Install the AV Patches as supplied by Customer.
- Basic level knowledge of LAN.